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Cat Remote Flash

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Sophisticated technology Maximum productivity Video

Take control of your own fleet with real-time updates

Remote Flash sends an alert from your Cat dealer, prompting you to update the software on your machine. To minimize downtime, updates can be deployed while on the jobsite without having

to wait for a dealer technician to arrive. Remote flash decreases maintenance time and keeps your asset running with maximum efficiency.

Optimise performance

Decrease software and data-quality issues by 10% with the latest softwares as soon as they are released.

Reduce downtime

Perform updates when conveneient, minimising machine faults due to software and firmware issues.

Reduce service time

New software on the jobsite reduces machine service time by eliminating the wait for a dealer technician.

Maximum productivity and profitability

Link telematics technologies gather and present data from your equipment, materials and people. With easy access to your data, you get the insights you need to take fleet management to a new level.

Remote flash

Remote flash* ensures your machines are always operating at their optimum performance levels, resulting in maximum efficiency with minimum downtime.

Reduce time taken for updating machine software by as much as 50%.
Potentially eliminate the wait for a dealer technician to arrive on site.
Ensures the benefits of software updates are gained as soon as possible, without the machine leaving the jobsite.
Updates can be installed when convenient to the operation.
Improved jobsite efficiency, saving you time and money.
*Caterpillar rolls out products and services in each of its territories at different time intervals. Although every effort is made to ensure that product information is released only after Caterpillar has received confirmation from our dealer network, our plants, and our marketing subsidiaries that products and services are available in the relevant region, please verify with your local dealer for product availability and specifications.

How does remote flash work?

When an eligible asset with the latest telematics hardware requires a software update, your Cat dealer will push available flash files to targeted machines. Next, an authorized user (customer employee or dealer representative) will perform the following steps on their mobile device:

Confirm the asset is ready to begin flash
Initiate the flash
Confirm post-flash performance

Introducing Cat® Remote Services

Remote Services is a suite of cutting-edge technologies that significantly improve jobsite efficiency. Remote Troubleshoot enables us to run diagnostic testing on its customer’s connected machine, pinpointing potential issues while the machine is in operation.

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